National Association of Deafened People
National Association of Deafened People

Heather Jackson Award 2018 - John Newton

We are very happy to announce that John Newton has been voted to receive the Heather Jackson Award for this year.  John was first diagnosed with mild hearing loss at university, and in 2009 he received a cochlear implant. John is a retired industrial manager and he has volunteered for Hearing Link for many years and in many varied roles. He has facilitated group programmes, led talks, represented Hearing Link at many events and has supported people on a personal one to one basis through its Helpdesk and as a Community Support Volunteer. He also served as a Trustee of NADP for six years from 2008 to 2014, and during that time was very active, especially campaigning for better access to theatre and cinema.  As a cochlear implant user, he is the Chairman of the Manchester CICADA group and has delivered many talks to the group. He uses his influence to inspire and motivate others with hearing loss to become more fully engaged in society alongside hearing people.


Gifford Hardy Award 2018 - Jill Hipson

Gifford Hardy was a well-loved member of NADP, a frequent contributor to NADP’s magazine, Network, and also founded the Sussex Pen Club, a correspondence circle for the deafened people who lived in the south-east.  The Gifford Hardy Trophy is awarded to the best article to appear in Network during the preceding year.  The trophy, which is a silver plate, was first awarded in 1993, and was instituted by Gifford’s daughter, Janine Burgess, as she and his widow, Ivy, wished to have him remembered in this way.


The Gifford Hardy Trophy for 2018 was awarded to Jill Hipson for her article “Excellent Estonia”.

Annual Conference and AGM

22 June 2019


Hearing loss should not prevent anyone from getting out and about. Fortunately access for people who have a hearing loss is improving. Traveling, attending talks or enjoying the theatre is now much easier and stress free than before.


We have a range of presenters from various organisations to inform you what they have done to improve the experience of people with hearing loss using their services. These include British Airways, the National Theatre and the Victoria and Albert Museum


We also have presenters talking about their experiences with their hearing loss and how they have overcome barriers they have faced, sharing their tips along the way. 


There will also be information on how technology is being used at events such as the Edinburgh Festival Fringe and Museum talks to accommodate the needs of deafened people by University of Roehampton.


Read more here


National Cochlear Implant Users Association

NCIUA Summer Meeting & AGM

The 2019 NCIUA Summer Meeting and AGM will be held on Saturday 8 June at Birkbeck College London. In addition to the postcode a map of the location can be seen here The programme and application form to attend can be seen here.


UK Cinema Association confirms next steps on Subtitling Challenge Fund

The UK Cinema Association has confirmed the next steps on their pioneering Technology Challenge Fund, established to stimulate technological innovation that will allow people with hearing loss to have a more inclusive cinema experience.  


Read more 

BBC submits plans to reinvent BBC iPlayer to Ofcom

Thank you again for your submission to the BBC’s consultation on proposals to improve BBC iPlayer for audiences. We have today submitted proposals to Ofcom for consideration after the BBC carried out a full Public Interest Test which concluded that: 

  • The proposed changes will create great public value and will not have an adverse impact on fair and effective competition.
  • The changes simply bring BBC iPlayer into line with the industry standard.
  • To impose limits on BBC iPlayer - as there are today - risks undermining the BBC’s ability to continue to innovate and evolve its service in line with changing market norms and audience expectations.

Following submission of the BBC’s proposals, Ofcom will complete a BBC Competition Assessment before making a decision on whether these changes can go ahead.


The BBC’s submission, supporting evidence and consultation feedback are available here and the press release is here.


Thank you again for the time and consideration taken in responding to this consultation. 

World Hearing Day 19


3rd March was World Hearing Day. This year the theme is Check your Hearing! Too many people struggle with a hearing loss, many of whom do not even realise that their hearing has deteriorated. We are sure most people can identify someone who may be in that position. The World Health Organisation has created an App hearWHO  for smart phones which will indicate whether you need to make an appointment with an Audiologist. The App is free to download from Apple store or Google Playstore 

Make Listening Safe

Our Chair, Lidia Best, was at the Make Listening Safe! Event in Geneva in February as part of her role with International Telecommunication Union ( ITU). The new global standard builds on European Union Directive on music players with new international standards for the manufacture and use of these devices, which include smartphones and audio players, to make them safer for listening.
see this article from Hear -it

Out and About In the North

Tyne & Wear Archives & Museums invites you to join them for free to celebrate National Disabled Access Day on Saturday 16th March.  This year they have increased the number of free activities and tours to the highest level ever!  The closing date for booking places is Wednesday 13th March.

Contact Robert Latham

Reading Between The Lines - latest research project at Uni of Roehampton.

Would you like to help?

Participants are needed for this project at the University of Roehampton.
As subtitles have become more common, they have also become more diverse—and more creative. The University of Roehampton is investigating how the form and appearance of subtitles affect viewing behaviour and will be using eye tracking software to see how participants eyes respond to the subtitles that are presented. They hope that by doing this they can learn how to create a viewing experience with subtitles that is as close as possible to the viewing experience of those who watch the film without subtitles.

They are looking for participants who are 18 years old and over and are able to go to Whitelands College at the University of Roehampton (Holybourne Avenue,London, SW15 4JD) to complete an eye tracking session during March 2019. Please email Kate at for further details

Making Video on Demand (VOD) more accessible.

In December 18, OFCOM issued its guidance to government for making video on demand more accessible.

The statement followed a consultation in early 2018 to which NADP responded and which has been quoted in the guidance. Our response below also links to broadcasting standards which NADP believes need to be improved.

Our Vice Chair Simon Pearse leads in this improving accessibility in broadcasting. Please email him if you have any thoughts, concerns or would like to be involved.

Text Relay Users
No bank or other service provider can refuse to take a call via a relay service. Current advice from OFCOM to assist if you are ever refused. Thanks to Ross Trotter for his help in updating the original letter on behalf of NADP.…/acces…/frequently-asked-questions

Disability-themed emojis approved for use and why we need them

Hearing aids and other disability emojis now approved will be arriving on smart phones from June onwards.

This interesting article discusses why they are important.…/25/disability-barbie-dolls-emojis

Margaret du Feu wins the Heather Jackson Award 2018

The Heather Jackson Award is made annually to a deafened person who has made a significant contribution to the improvement of the welfare and opportunity of deafened people.  Heather was NADP’s Chairman until we lost her to cancer in 2007 after a short illness at the age of 58.  A charismatic leader, she was not only a guiding force for NADP but was also a trainer on the residential courses at the LINK Centre (now Hearing Link) and Chairman of the CACDP (now Signature) Deaf Awareness Committee and CACDP’s Vice Chairman.  All three charities are involved in the award.


We are very happy to announce that Margaret du Feu has been voted to receive the Heather Jackson Award for this year.  Margaret qualified in medicine at New Hall Cambridge and The London Hospital.  She started training in psychiatry after the birth of her daughter, Frances, in 1983.  In 1991 she was appointed in Birmingham to develop the third service in England (after Manchester and London) for Mental Health and Deafness.  In 2003 she started working half the week in Northern Ireland and in 2005 left Birmingham to include the Republic of Ireland in her work.


Starting in medical school, Margaret became progressively deafened by cochlear otosclerosis and is now profoundly deaf.  She had a cochlear implant in 1999.  In 2010 Margaret retired from UK NHS and in January 2011 started working for the voluntary organisation ‘Deafhear’ which has offices all over Ireland.  In 2014, Margaret was the recipient of an OBE for her services to deaf people in Northern Ireland.  This was presented by Queen Elizabeth II at Windsor Castle. 

In the same year, Margaret co-authored a book with Cathy Chovaz called ‘Mental Health and Deafness’ which focuses on the current issues and concerns of mental health of deaf individuals.


On 1st March 2016, Margaret presented at the Deaf Nest Conference, just one of many appearances at keynote events and conferences over the years.  The ‘Assessing and Changing Health Care Professionals Attitudes and Knowledge of Deafness’ discussion allowed Margaret to discuss the current need for higher recognition and awareness from healthcare professionals who work closely with deaf individuals.


Margaret was a Trustee of RNID (now Action on Hearing Loss) from 1996-2001, and also a Trustee of Hearing Link from 2005-2007.  She has been a Disability Living Allowance Advisory Board member and had an active involvement in the European Society for Mental Health and Deafness, involved in the organisation of the World Mental Health and Deafness congress in Belfast 2014


Margaret believes that the experiences of patients should benefit others so that the cycle of early deprivation and later mental distress can be broken.  Therefore, although she has collaborated in academic research on schizophrenia in deaf people, her main focus is on increasing awareness of mental health issues for deaf people, and on teaching mental health professionals about deafness.  Margaret has used both her personal and professional life experiences to framework much of her work.  She really is an inspiration and continues to strive for improvement in the sector. Deaf individuals as a whole and those who face mental health issues really can take a lot of encouragement from her life’s work.


The Heather Jackson Award is an opportunity to acknowledge Margaret’s hard work and commitment and to thank her.

Pictures from the conference are now displayed on the events page.


Cinema Subtitling (a tale of two countries)

"Do you miss out on going to the Cinema because you can't find a subtitled viewing or even worse have you had the experience of going to a subtitled viewing and finding there no subtitles were provided?"


Mine is a tale of two countries - Lidia Best


Lipreading Practice

More material has been added to the Stories for Lipreading website for free lipreading practice. New stories are available in the Story Store Try them out at
There are a range of new stories to make you smile, and to try something a bit different have a go at the 'spot the missing words' video

(APOHL) Action Plan on Hearing Loss.  

NADP is part of the Hearing Loss and Deafness Alliance. The Alliance worked with the DWP, Department of Education, NHS and other Hearing Charities to produce these booklets as part of the (APOHL) Action Plan on Hearing Loss.

Diana Leigh Barimore 21st September 1950 ~ 31st August 2017

"NADP were shocked to hear of the tragic death of Lipspeaker Diana Barimore."
"Diana was a much admired lipspeaker who supported many deafened people in their workplace and at various Events including supporting talks at the Tate Gallery and was one of the founders of the Walks and Talks for Lipreaders which take place in London and the Home Counties.

We are very grateful that NADP have been chosen to share in the donations given in Diana Barimore's memory. 

Donations in memory of Diana can be made here.

  • Mind UK, 15-19 Broadway, Stratford, London E15 4BQ
  • The National Association of Deafened People (NADP)        
  • The National Deaf Children’s Society (NDCS)


Attached below is the transcript of Diana's funeral service.

Diana Barimore.docx
Microsoft Word document [65.8 KB]

Reporting Issues with Subtitles

NADP members are reporting increasing issues with the quality of subtitles on TV particularly those for live television programs. Please can we ask all members and non members to keep an eye on subtitles over the Christmas period and report back to us on any problems you face. We can then use this information to reinforce our requests for improvements.


To ease this reporting we have put together some common issues along with a format for reporting to capture key information and minimise your thinking time. Ideally if you can record an offending program please do. For help email


For more information click on this link.


Action Plan on Hearing Loss

19th July

NADP is a member of the Hearing Loss and Deafness Alliance
The Alliance is currently working with NHS England to implement their cross Government strategy, the Action Plan on Hearing Loss.

The National Commissioning Framework for Hearing Loss Services   – guidance for health commissioners will be presented by the Chief Scientific Officer for England, Professor Sue Hill OBE and Jim Fitzpatrick MP , Chair of the All Party Group on Deafness at an event at Portcullis House, Westminster.


The publication – following a key recommendation made in the Action Plan on Hearing Loss last year – has been produced with patient groups, services users, hearing loss charities and healthcare providers.


NADP chair Lidia Best and many of the organisations and individuals involved attended the event to hear how the comprehensive framework will address support for people whose hearing loss is affecting their ability to fully participate in society.


This publication is only the start of the process but it will give the Alliance a much improved platform for future discussions with NHS Clinical Commissioning Groups (CCG's) and others over the coming months. CCGs make the decisions regarding the commissioning of each type of NHS care in their area. The Alliance will promote the use of the Framework across the health system and will be working with NHS England to develop more detailed plans about how this will happen. 

IFHOH (International Federation of Hard of Hearing People) has released a video on the UN Convention on the Rights of Persons with Disabilities (CRPD) and how it applies to uphold the rights of people with hearing loss.

The IFHOH CRPD video is available at:

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